Privacy Policy
Effective Date: September 2, 2025
1. Information We Collect
Freeform Integration gathers the following data:
- Account details: full name and email address at signup
- Profile data: birthdate, phone number, and residential address after signup
- Identity verification through government-issued ID photos or scans
- Professional credentials for service providers
- Payment information processed via Stripe (card details not retained)
- Background check data submitted by service providers to Checkr
- Messaging communications between platform users
2. How We Use Your Information
- Establish and maintain user accounts
- Verify provider identity and professional qualifications
- Handle payments through Stripe securely
- Conduct background checks via Checkr
- Enable secure in-app messaging
- Comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
We do not sell or share your personal information with third-party advertisers or analytics providers. Data sharing occurs only with Stripe, Checkr, and legal authorities when required by law.
4. Data Retention
Following account deactivation, profiles become invisible to other users. We retain historical transaction and message records for legal, regulatory, and fraud-prevention purposes.
5. Security
We employ industry-standard security measures to protect your data, though no system can guarantee absolute protection.
6. Your Rights
You may access and update your account information, request account deactivation, and raise data concerns with us at any time.
7. Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect information from minors.
8. Policy Updates
Changes to this policy will be posted with updated effective dates.
9. Contact Information
Email: support@therapii.com
Address: 29950 Hunter Rd, Murrieta, CA 92563